Friday, September 09, 2005

Vonage - PR Coup!

Contrary to popular belief that in a crisis internet phones will become less reliable than land-lines, after the recent hurricane, the internet phone was the only way the mayor's office was able to reach the outside world! Bush even called back on the Vonage line! (P.S. I have Vonage and love it immensely) (Hat tip: Defense Tech)
For days after Hurricane Katrina's devastating rampage through this city, a small corps of city leaders holed up at the Hyatt Hotel. They had virtually no way to communicate with the outside world.

A command center set up before the storm stopped working when the backup generator ran out of diesel fuel. Cellphone towers had been knocked out by high winds. Many land lines in the area were unusable.

When emergency power finally returned to the Hyatt, Scott Domke, a member of the city's technology team, remembered that he had recently set up an Internet phone account with Vonage Holdings Corp. He was able to find a working socket in a conference room and linked his laptop to an Internet connection.

At 12:27 a.m. on Wednesday, Aug. 31, the mayor's inner circle made its first outside call in two days. Eventually, the team was able to get eight lines running from the single Vonage account. That evening, the phone rang and it was President Bush calling from Air Force One.


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